Shipping Policy

Website: VELYRAXA.com
Company: Aochu Technology Limited

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation.

2. Shipping Time

Estimated delivery time is 7–15 business days, depending on destination.

3. Shipping Fee

• Standard Shipping: USD $6.99 per order

• Free Shipping: Orders over USD $49 qualify for free standard shipping.

4. International Shipping

We ship to selected countries and regions. Shipping availability is shown at checkout.

5. Customs & Duties

Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

6. Order Tracking

Tracking information will be provided via email once your order has shipped.

7. Address Accuracy

Please ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect information.

8. Delivery Delays

Delivery times are estimates and may be affected by customs clearance, holidays, or unforeseen circumstances.

9. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery confirmation.